Here at TXC, we stand behind our products 100%, and customer service is our top priority.

If you find that our product isn't for you, send it back within 30 days of delivery and we will refund you. (Build Your Own Products are all made to order, so they are subject to a 25% restocking fee). 

We expect you to use your holster every day as hard as we do. If your holster breaks, shoot us an email and we'll get you started with the RMA process for a replacement unit. Our holsters are CAD designed and CNC cut for OEM weapon specs, so in the even that aftermarket components aren't cross-compatible please reach out and let us troubleshoot with you. If a modification needs to be made, let us advise/do it, please DO NOT DO IT YOURSELF, this will void the warranty. 

*Overstock holsters and apparel are not included in our return policy and will not be accepted. We also do not accept returns of individual components (clips, washers, screws, etc.)

*Tips/Donations are non-refundable.

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